110 lines
5.2 KiB
Python
110 lines
5.2 KiB
Python
# -*- coding: utf-8 -*-
|
|
# Part of Odoo. See LICENSE file for full copyright and licensing details.
|
|
|
|
from odoo import api, fields, models
|
|
|
|
|
|
class ChannelPartner(models.Model):
|
|
_inherit = 'mail.channel.partner'
|
|
|
|
@api.model
|
|
def unpin_old_livechat_sessions(self):
|
|
""" Unpin livechat sessions with no activity for at least one day to
|
|
clean the operator's interface """
|
|
self.env.cr.execute("""
|
|
UPDATE mail_channel_partner
|
|
SET is_pinned = false
|
|
WHERE id in (
|
|
SELECT cp.id FROM mail_channel_partner cp
|
|
INNER JOIN mail_channel c on c.id = cp.channel_id
|
|
WHERE c.channel_type = 'livechat' AND cp.is_pinned is true AND
|
|
cp.write_date < current_timestamp - interval '1 day'
|
|
)
|
|
""")
|
|
|
|
|
|
class MailChannel(models.Model):
|
|
""" Chat Session
|
|
Reprensenting a conversation between users.
|
|
It extends the base method for anonymous usage.
|
|
"""
|
|
|
|
_name = 'mail.channel'
|
|
_inherit = ['mail.channel', 'rating.mixin']
|
|
|
|
anonymous_name = fields.Char('Anonymous Name')
|
|
create_date = fields.Datetime('Create Date', required=True)
|
|
channel_type = fields.Selection(selection_add=[('livechat', 'Livechat Conversation')])
|
|
livechat_channel_id = fields.Many2one('im_livechat.channel', 'Channel')
|
|
|
|
@api.multi
|
|
def _channel_message_notifications(self, message):
|
|
""" When a anonymous user create a mail.channel, the operator is not notify (to avoid massive polling when
|
|
clicking on livechat button). So when the anonymous person is sending its FIRST message, the channel header
|
|
should be added to the notification, since the user cannot be listining to the channel.
|
|
"""
|
|
notifications = super(MailChannel, self)._channel_message_notifications(message)
|
|
message_values_dict = notifications[0][1] if len(notifications) else dict(message.message_format()[0])
|
|
for channel in self:
|
|
# add uuid for private livechat channels to allow anonymous to listen
|
|
if channel.channel_type == 'livechat':
|
|
notifications.append([channel.uuid, message_values_dict])
|
|
if not message.author_id:
|
|
unpinned_channel_partner = self.mapped('channel_last_seen_partner_ids').filtered(lambda cp: not cp.is_pinned)
|
|
if unpinned_channel_partner:
|
|
unpinned_channel_partner.write({'is_pinned': True})
|
|
notifications = self._channel_channel_notifications(unpinned_channel_partner.mapped('partner_id').ids) + notifications
|
|
return notifications
|
|
|
|
@api.multi
|
|
def channel_info(self, extra_info=False):
|
|
""" Extends the channel header by adding the livechat operator and the 'anonymous' profile
|
|
:rtype : list(dict)
|
|
"""
|
|
channel_infos = super(MailChannel, self).channel_info(extra_info)
|
|
# add the operator id
|
|
if self.env.context.get('im_livechat_operator_partner_id'):
|
|
partner_name = self.env['res.partner'].browse(self.env.context.get('im_livechat_operator_partner_id')).name_get()[0]
|
|
for channel_info in channel_infos:
|
|
channel_info['operator_pid'] = partner_name
|
|
channel_infos_dict = dict((c['id'], c) for c in channel_infos)
|
|
for channel in self:
|
|
# add the anonymous name
|
|
if channel.anonymous_name:
|
|
channel_infos_dict[channel.id]['anonymous_name'] = channel.anonymous_name
|
|
# add the last message date
|
|
if channel.channel_type == 'livechat':
|
|
last_msg = self.env['mail.message'].search([("channel_ids", "in", [channel.id])], limit=1)
|
|
if last_msg:
|
|
channel_infos_dict[channel.id]['last_message_date'] = last_msg.date
|
|
return channel_infos_dict.values()
|
|
|
|
@api.model
|
|
def channel_fetch_slot(self):
|
|
values = super(MailChannel, self).channel_fetch_slot()
|
|
pinned_channels = self.env['mail.channel.partner'].search([('partner_id', '=', self.env.user.partner_id.id), ('is_pinned', '=', True)]).mapped('channel_id')
|
|
values['channel_livechat'] = self.search([('channel_type', '=', 'livechat'), ('id', 'in', pinned_channels.ids)]).channel_info()
|
|
return values
|
|
|
|
@api.model
|
|
def remove_empty_livechat_sessions(self):
|
|
hours = 1 # never remove empty session created within the last hour
|
|
self.env.cr.execute("""
|
|
SELECT id as id
|
|
FROM mail_channel C
|
|
WHERE NOT EXISTS (
|
|
SELECT *
|
|
FROM mail_message_mail_channel_rel R
|
|
WHERE R.mail_channel_id = C.id
|
|
) AND C.channel_type = 'livechat' AND livechat_channel_id IS NOT NULL AND
|
|
COALESCE(write_date, create_date, (now() at time zone 'UTC'))::timestamp
|
|
< ((now() at time zone 'UTC') - interval %s)""", ("%s hours" % hours,))
|
|
empty_channel_ids = [item['id'] for item in self.env.cr.dictfetchall()]
|
|
self.browse(empty_channel_ids).unlink()
|
|
|
|
@api.model
|
|
def get_empty_list_help(self, help):
|
|
if help:
|
|
return '<p">%s</p>' % (help)
|
|
return super(MailChannel, self).get_empty_list_help(help)
|